Question:
Why should we get a custom design or computer
design from you rather than having a nursery or landscaper draw
a design?
Answer:
As a designer it is not necessary to make a profit
on landscape material and plants or installation services. If
you have a landscaper draw up a design they often need to sell
their installation services and or plants. With a customized design
you can purchase and install the plants yourself. You will know
that this design was customized for you by a professional landscape
designer/horticulturist. Considerable thought and time goes into
your design.
Question:
Can I contact you about questions on a design or about your services?
Answer:
Yes, e-mail any questions you have to info@harmonylandscape.com.
If you order a full design, I will contact you prior to beginning.
Question:
What type of payments do you accept?
Answer:
Checks, or Credit Card
Question:
If I do not have a plot plan can I send my own measurements and
a drawing?
Answer:
Yes, you can, try to be as accurate as possible
Question:
Is a plot plan or measurements necessary for your design service?
Answer:
Plot plans or measurements are not necessary for
computer imaging service, but they are very helpful. Plot plans
and/or measurements are necessary for the Full Blueprint Design.
Question:
Can we suggest where we would like features: patios, decks, waterfeatures,
beds, etc.?
Answer:
Yes, you can indicate this in the comment section
on the questionnaire. You may also write on photographs or plot
plans. If you do write on a photograph, please submit a duplicate
unmarked photograph if possible.
Question:
How long does the design service take?
Answer:
Normally your design will be done in 2-3 weeks.
If the design is complicated or during the busy season it may take
longer to finish.
Question:
How do you prefer us to send our photographs?
Answer:
Regular mail or as an attachment in an e-mail. If
you send your images via e-mail, send them as a .jpeg or .tiff file
at no higher than 75dpi resolution. Because we want to provide you
with a high quality image of your home, we prefer to work with your
original photograph. We scan and print your photograph at a much
higher resolution to give a better image back to you. Our plant
images are of higher quality than some on-line services and we want
to make your finished landscapes image as high a quality as possible.
Question:
If you work out of the Midwest how can you know what plants will
work and are available in all areas of the United States?
Answer:
I am familiar with a great deal of plants and have
databases that help me make the right selection for your zone, soil,
and particular situation. If necessary your local nursery can help
substitute similar plants. If I am not well versed in a particular
zone, I will discuss this with the client before begenning.
Question:
Do you sell my name or any information about me?
Answer:
No. All information is private and confidential.
Question:
Can I purchase a gift certificate for your services?
Answer:
Yes a gift certificate for computer imaging is a
great house-warming gift. Just call us with the necessary information
and we will send the gift certificate either to you or the recipient. |
